Internal Tech Emails

Internal Tech Emails

Mark Zuckerberg’s WhatsApp messages

Jun 19, 2026
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Mark Zuckerberg’s WhatsApp messages

October 6, 2021

Mark Zuckerberg
Not sure if you saw my post yesterday. It’s not the last thing I’ll say on this, but I started laying the out the messages we discussed: (1) I care deeply about protecting kids, (2) we are industry-leading, and (3) congress needs to pass laws to tell companies how to balance social issues. I’m curious what you thought.

Mark Zuckerberg
https://www.facebook.com/zuck/posts/10113961365418581

Redacted individual
been studying it since 3;40 am ; liked some , some issues in how things said. believe it might be time to come on soon

Redacted individual
chief focus

Redacted individual
will address core values

Redacted individual
am trying change values

Mark Zuckerberg
Change values?

Mark Zuckerberg
My values are my values

Redacted individual
look at your site

Mark Zuckerberg
?

Redacted individual
1 be bold. 2. focus on impact, 3 move fast 4 be open. 5 build social value.. please please add safety ! this is from your recruiting site! i said you are doing a good job and are doing right things but must be more

Mark Zuckerberg
Those are more internal values. We have a list of principles we stand for that is: (1) voice, (2) connection, (3) opportunity, (4) serving everyone, and (5) safety.

Redacted individual
fact based questions not yesterdays nonsense. i see what toy are doing . “i am a parent and i will not stop working on this even if we are industry leading.” its semantics i know but it is far more constructive than what others are saying in the media . i am constructive .. you want me to be that eat

Mark Zuckerberg
But I take your point about being louder about the safety point.

Redacted individual
of course they are internal; even better to make change

Redacted individual
do you think i am out to hurt you? i offering a constructive course you believe in passionately. take my course ! you are a parent !!!

Redacted individual
i am on tv and doing this week

Redacted individual
constructive

Redacted individual
internal recruitment site : great way to show people what else really matters. yes. be louder on safety .you are a parent as you said : doubling down on safety. we are industry leading ; we can demonstrate that but even that is not enough, we offer shying to come in and see the other side of these memos . there is another side that vindicates but as a parent i am making this MY issue !!!

Redacted individual
i am not saying facebook is duplicitous and evil. i am saying the opposite, you have heard the chorus and will PERSONALLY make this issue over adolescents your issue

Mark Zuckerberg
I care deeply about this and we’ll continue focusing on being industry-leading with young people, but I’m not going to say it’s my personal main focus when I have a number of other areas I’m more focused on like building the metaverse. But I will emphasize this more.

Mark Zuckerberg
But I can certainly be louder about safety.

Redacted individual
let me help you! for what it is worth i have the highest rated business shows on earth and have done massive homework and have offered ideas to you that i think have been valuable

Mark Zuckerberg
Absolutely

Mark Zuckerberg
I am grateful and really value your input

Mark Zuckerberg
Lots of great ideas on small businesses over time, etc.

Redacted individual
i know you are a good man. i love opportunity to work with you to make the world greater .

Redacted individual
your call. i know you care but when people don’t believe make it simple: this is MY issue . this is so important! safety is paramount. what do you have to lose! It is true !!!

Mark Zuckerberg
Thanks -- I think you’re right that I need to be clear that I personally care about this.

Redacted individual
i always like to say that this point has the added advantage of being true. i have not worked with you but i have many good friends at facebook who know you care and would love to hear this personal commitment at a thursday town hall , This can be your legacy if you address this personally and if you spot those who are not focused on safety first they have to go

Mark Zuckerberg
How do you think this fits with our focus on promoting building the metaverse as the next major opportunity? We have our Connect “conference” at the end of this month and I was planning on having big announcements about us pivoting focus to building the metaverse in a number of areas. That’s not at odds with safety, but it’s a much different and more innovation-focused message. I’m curious how you’d navigate that.

Redacted individual
jensen is a friend. he has thought about these issues more than anyone. He knows that a lonely person could create a room full of interesting people to talk about shakespeare or Cezanne v. Matisse or the Bible . i love that. but i posed the question of safety and the need to be sure it couldn’t be used for evil. he had a lot of ideas on it and other aspects of the metaverse and how it will be much bigger than the actual world (some hyperbole). Jensen is a humanist and i defer to that great man on safety and the need for care about the most important invention of the next era. i have ultimate respect for his views on the subject.

Mark Zuckerberg
Good idea.

Redacted individual
you holding up okay ? i worry

Redacted individual
i talk about your situation at the top of the show


[This document is from In Re: Social Media Adolescent Addiction/Personal Injury Products Liability Litigation (2026).]

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Previously: 30+ documents from Mark Zuckerberg in the full archive

Further context: The second participant is redacted in this document. But CNBC’s Jim Cramer echoed similar points on Mad Money on October 6, 2021:

Mark Zuckerberg penned a long missive about what his company’s doing right now to rebut the recent revelations that put Facebook in a very bad light. OK, it’s not enough. But at least he’s talking about safety being a core value and his need as a parent to personally take charge. [...] I know Zuckerberg doesn’t think there’s any meat to the revelations. He stresses over and over again that Facebook has industry-leading safeguards — although maybe that’s not saying much, given the state of the social media industry. I just hope he understands that he’s running the largest media company in the world, and if Facebook’s got content that’s genuinely harming adolescents, they have to catch it. I think actually resolving this situation could be pretty expensive. But Zuckerberg I believe is going to embrace this safety-first attitude even if it hurts earnings. He personally must take charge of this issue to catch what’s happening. I know many of you may disagree with this, but after reading this morning’s tweet, I think he’s going to do it.


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